End Point Assessor - Apprenticeship - Dental Practice Manager

This job is closed and is displayed for reference only. 

Reference:EPA/A/DM 

Closing date:13 February 2020 at midday 

Overview of the independent end-point assessor role

Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.


An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element, and must not have been involved in the on-programme training, assessment, or line management of such apprentices.


The end-point assessments will be conducted onsite, or remotely, on dates agreed with employers and/or providers if appropriate. Independent end-point assessors will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives.


IEAs for these EPAs will be qualified IQAs that meet the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details.


 

Key Accountabilities:

The independent end - point assessor will: 

  • Take part in regular training and standardisation activities, associated with the role of independent end-point assessor for this EPA 
  • Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)
  • Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
  • Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs
  • Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes 
  • Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration
  • Ensure all EPA reports and assessment evidence are high quality and recorded accurately 
  • Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions
  • Allow additional time for travel, when making EPA arrangements
  • Raise any conflicts of interest, including in relation to the independence of assessment
  • Ensure that any personal actions are completed, as required by Pearson
  • Contribute to the continuous improvement of Pearson’s end-point assessment activities
  • Contribute to the external quality assurance activities undertaken by OFQUAL 
 

Person Specification

Occupational Profile:

Dental Practice Manager

 

The Practice Manager is responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost and delivery performance in line with practice strategy, goals and values. The Practice Manager leads the team by providing support and direction to enhance performance, skills and knowledge of all practice staff


These are the behaviours expected of all Dental Practice Managers carrying out their roles

  • Professionalism
  • Ethics
  • Commercial astuteness 
  • Passion 
  • Responsibility 
  • Reflection
  • Self-awareness  


 

Background and Experience (essential):

 

  • Current relevant occupational competence within the workplace, with professional registration
  • Proven competence in assessment (ideally with a development/education background)
  • Knowledge and understanding of the dental management sector
  • A recognised assessor qualification  
  • Experience of leading meetings/structured interviews/discussions 
  • Experience of complying with quality assurance/regulatory requirements
  • Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism


 

Background and Experience (desirable):

 

  • Current DBS
  • Knowledge of prevent & safeguarding


Skills & Knowledge (Essential)
 
  • Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts
  • Ability to understand and respond to the individual needs and circumstances of employers/apprentices 
  • Sufficient and relevant technical knowledge of: 
  • the dental management sector
  • In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
  • Ability to assess, free from bias
  • Ability to assess and report risks
  • Ability to meet deadlines


 

Other requirements


 

Any applicant undertaking this role will be expected to:

  • Have personal IT equipment capable of running Pearson required software
  • Have a suitable broadband connection, Microphone, Headphones and a webcam
  • Have a personal and secure email account
  • Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man
  • Have the right to work in the UK
  • Allow additional time for travel, when making EPA arrangements
 
Once you have submitted your application, please send your CV, CPD and relevant certificates to epadelivery@pearson.com. 
 
Note: Please indicate your most recent or relevant Adult Care experience in Occupational section of the form. If your sector is not listed please contact the recruitment team on associate.pearson.com