Attend and complete annual training and pass standardisation.
Ensure availability for PTE General inspection visits is fully updated through the agreed method.
Inform the Test Inspection team of any changes to circumstances where accepted allocations cannot be met 48 hours before the test is due to take place.
Follow the protocols set out in the PTE test report form which are derived from the guidance document and training.
Carry out unannounced inspection visits to each centre allocated to you to review the security of confidential materials and to ensure the effective delivery and management of exams you have been contracted to review.
Carry out unannounced, accompanied (member of Pearson Test Inspection team) inspection visits to each centre allocated to you as and when required.
Have the confidence to provide on the spot advice during the inspection.
Produce a qualitative report for each test inspection visit, identifying any necessary requirements clearly and concisely, SMART action planning and to make recommendations, in accordance with guidance and training.
Recommend certification suspension or further urgent actions that may affect the integrity of the certification (including malpractice) to Pearson immediately after the visit.
Report back to Pearson within agreed timelines.
Fully support the Pearson PTE General test inspection process.
Undertake additional training as and when identified by the Test Inspection team.
Undertake any other duties appropriate to the work of Business Improvement and Regulation in relation to the role of a Pearson PTE General Test Inspector.
Knowledge or experience of quality issues arising from quality operations
Expertise in the analysis of quality operations and/or processes
Excellent interpersonal skills
Excellent written and verbal communication skills (English)
Excellent IT skills
Ability to make judgements on quality of systems and processes
Ability to understand the implications of decisions taken on Pearsons behalf.
Able to make decisions under pressure
Ability to support centres and provide relevant advice
Ability to develop and monitor clear action plans
Ability to work towards and meet deadlines
Ability to work effectively as part of a team
Ability to work on behalf of Pearson and not to operate outside the sphere of responsibility defined within this job description
Be extremely organised and able to keep complete and accurate records
Have personal IT equipment capable of running Pearson required software
Download and be able to use Adobe Reader
Have a stable and secure internet connection
Have a personal and password secured email account
Declare any conflicts of interest that could impact on the role
Understand the implications of decisions taken on behalf of Pearson
Ability to visit organisations/centres during a working week (including term times) at short notice (maximum up to 5 days notice) - February, March, May, June, October, November and December
Be willing to travel
Ability to make travel arrangements
Hold a current passport
Keep up to date with international travel restrictions
Be able to meet agreed turnaround times from receiving an allocation, conducting a visit to submitting the report
Abide by the terms of conditions as stated in the contract for work
Successfully complete annual training and standardisation
Successfully complete any security training/updates required