End Point Assessor - Apprenticeship - Pharmacy Services Assistant 2020


Closing date:30 September 2020 at midday 

Overview of the independent end-point assessor role:

The Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.


An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element, and must not have been involved in the on-programme training, assessment, or line management of such apprentices.


The end-point assessments will be conducted onsite, on dates agreed with employers and/or providers if appropriate. IEAs will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives.


IEAs for this EPA will be qualified assessors that meet the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details.



Key Accountabilities:

The IEA will:

?       Take part in regular training and standardisation activities, associated with the role of IEA for this EPA

?       Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)

?       Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained

?       Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs

?       Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes

?       Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration

?       Ensure all EPA reports and assessment evidence are high quality and recorded accurately

?       Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions

?       Raise any conflicts of interest, including in relation to the independence of assessment

?       Ensure that any personal actions are completed, as required by Pearson

?       Contribute to the continuous improvement of Pearson’s end-point assessment activities

?       Contribute to the external quality assurance activities undertaken by OFQUAL



Person Specification

Occupational Profile[1]:

The Pharmacy Services Assistant (PSA) works under the supervision of a Pharmacist, Pharmacy Technician, or other accountable healthcare professional. The PSA provides a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams. The PSA supports the delivery of pharmacy services in a variety of pharmacy environments



Background and Experience (essential):

?       Be occupationally competent, with at a level 3 qualification, gained in the last three years

?       To hold, or be working towards an assessors (A1) qualification

?       Relevant and current professional experience in a Pharmacy Services role

?       Must be registered with the General Pharmaceutical Council (GPhC)

?       Must be qualified as a Pharmacy Technician, with 3 years’ experience in this role

?       Experience of leading meetings/structured interviews/discussions

?       Experience of complying with quality assurance/regulatory requirements

?       Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism



Background and Experience (desirable):

?       To hold, or be working towards an internal quality assurance qualification

?       Experience of making grading judgements

?       Current DBS

?       Knowledge of prevent & safeguarding



Skills & Knowledge (Essential)

?     Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts

?     Flexibility to understand and respond to the individual needs and circumstances of employers/apprentices 

?     Sufficient and relevant technical knowledge of:

?       Health and Safety requirements in the workplace

?       industry structure and processes

?       relevant legal and regulatory frameworks

?       a range of products and services offered within the industry

?       systems, tools, equipment, machinery and processes used within relevant roles

?     In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools

?     Ability to assess, free from bias

?     Ability to assess and report risks

?     Ability to meet deadlines



Other requirements

Any applicant undertaking this role will be expected to:

?       Have personal IT equipment capable of running Pearson required software

?       Have a suitable broadband connection, Microphone, Headphones and a webcam

?       Have a personal and secure email account

?       Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man

?       Have the right to work in the UK

?       Allow additional time for travel, when making EPA arrangements

Application Information



Application Options

To take advantage of this opportunity complete our online application

Additional Information